Responsible Gaming

Hopa Casino is committed to promoting safe and balanced gaming habits among its players. This page provides information on how to gamble responsibly, along with practical tools and resources available within our platform.

Safe and Balanced Gaming Habits

Gambling should be treated as a form of entertainment rather than an opportunity for income. It's essential to set limits and maintain control over your gaming sessions.

• Set realistic goals: Decide on the amount you want to spend or win, and stick to it.
• Don't chase losses: Avoid trying to recoup losses by betting more money.
• Take regular breaks: Log out of our platform every hour or so to give yourself time to rest.

Budget and Bankroll Management

To maintain control over your gaming sessions:

• Set a budget for each session
• Use deposit, loss, wager, and session limits (more on these below)
• Keep track of your spending

Deposit, Loss, Wager, and Session Limits

Help us help you stay in control by setting the following limits:

• Deposit limit: The maximum amount you can deposit into our platform within a specified period.
• Loss limit: The maximum amount you are willing to lose during a gaming session or over a specific time frame.
• Wager limit: The maximum amount of money you're willing to wager on each individual game or betting event.
• Session limit: The maximum duration for which we will allow your account to be active.

Reality Checks and Time Reminders

Our platform can remind you about:

• Your balance
• Elapsed time since the start of the gaming session
• Total losses during the current session

To enable these reminders, go to our Responsible Gaming settings page or contact Customer Support for assistance.

Cooling-Off Periods and Self-Exclusion Tools

If you feel that your gambling habits are becoming problematic:

• Take a cooling-off period: Temporarily block access to our platform for up to 6 weeks
• Self-exclude permanently: Disable access to all games, promotions, and account management for a set period

Self-exclusion is automatic once enabled. Reversal of self-exclusion requires a minimum waiting period.

Account Verification and Age Restrictions

Verify your age when opening an account by providing documentation proving you meet the minimum legal age requirement (18+ years).

We cannot guarantee that our games are suitable for people with certain sensitivities or disorders. If concerned, consult medical professionals before engaging in any form of gaming.

Protection of Vulnerable Players

Hopa Casino prioritizes protecting vulnerable players and follows best practices to prevent harm:

• Age restrictions
• In-game warnings about responsible gambling
• Support resources available on our platform

If you suspect a family member or friend is struggling with problematic gambling, please visit the GamCare website for support and guidance.

Warning Signs of Problematic Gambling

Recognize these warning signs to maintain control over your gaming sessions:

• Chasing losses
• Spending more than budgeted
• Feeling anxious about money or losing streaks

Support Organisations or Professional Help Resources

In need of further assistance? Here are some organizations that provide support for those struggling with problem gambling:

• GamCare (UK)